These Terms of Use (“Terms”) are a legal agreement between you and Crayon Labs Inc (“Crayon,” “we,” “us,” or “our”). They govern your access to the Crayon website, the Crayon game-building application, the Crayon Arcade, and related services (together, the “Service”).
By accessing or using the Service, you agree to these Terms and our Privacy Policy. If you do not agree, do not use the Service. If you use Crayon on behalf of an organization, you confirm that you have authority to bind that organization, and “you” includes that organization.
1. Eligibility and accounts
You must be at least 13 years old and legally able to enter into these Terms. If you are under the age of majority where you live, you may use Crayon only with permission from a parent or legal guardian. A higher minimum age may apply where local law requires it.
You agree to give accurate account information, keep your sign-in secure, and tell us promptly about any unauthorized access. You are responsible for activity under your account. You may not sell, transfer, or share your account.
We may approve new accounts in stages, place them on a waitlist, or limit sign-ups at our discretion.
Authorized Crayon staff may access your account and projects when needed to provide support, investigate a problem, protect the Service, or enforce these Terms. This access is limited to what the task requires and is logged.
2. The Service
Crayon lets you describe, generate, edit, play, publish, share, remix, and export games and game assets. The Service includes:
- Standard mode, which builds a playable game from your idea, setup answers, and a plan.
- Pro mode, which writes a design document and reference pictures and builds a game with more advanced AI models, including models from third-party providers such as Anthropic and Google.
- Editing tools, including chat, an asset editor, a level editor, a code view, and version history.
- The Crayon Arcade, where published games can be played, shared, commented on, and, where the creator allows it, remixed.
Parts of the Service are in beta. Features may be experimental, incomplete, or change without notice, and generated games may contain errors or behave in unexpected ways. We may add, remove, limit, or discontinue features, models, or offers to improve Crayon, protect users, or meet legal and operational needs. We do not promise that any feature, project format, model, or free offering will remain available. Keep your own copies of anything you cannot afford to lose.
3. Plans, credits and payment
Credits
Crayon runs on credits. Building, changing, and generating content for games uses credits from your balance. The cost of each action is shown in the app or in our help documentation and may change over time. Credits have no cash value, cannot be transferred or exchanged, and can only be used on the Service. When you spend credits, the ones that expire soonest are used first.
Free credits
New accounts receive a one-time allowance of 100 free credits, valid for 90 days. Free credits are limited to one allowance per person.
Paid plans and credit packs
The paid options available at the time of this update are:
| Option | Price | Credits |
|---|---|---|
| Crayon Starter | US $15 per month | 1,500 credits at the start of each billing cycle |
| Crayon Creator | US $49 per month | 5,000 credits at the start of each billing cycle |
| Crayon Professional | US $100 per month | 12,000 credits at the start of each billing cycle |
| Credit packs | US $5 per pack, bought in multiples of US $5 | 400 credits per pack, usable within 60 days of purchase |
Paid plans also include game export and priority support. Current prices and inclusions are always shown in the app before you buy.
Plan credits are granted for each billing cycle and do not roll over. Unused plan credits expire at the end of the cycle.
Changing or cancelling a plan
You may upgrade to a larger plan at any time. An upgrade charges the full price of the new plan immediately, grants its credits, and starts a new billing cycle from that day. Credits you already hold keep their own expiry dates.
You may cancel at any time. Cancellation takes effect at the end of the billing cycle you have already paid for, and the credits for that cycle stay usable until it ends. To move to a smaller plan, cancel your current plan and subscribe to the smaller plan after your cycle ends.
Payment
Prices are in US dollars and exclude any taxes that apply where you are. Payments are processed by Stripe. We do not receive or store your full card details. You are responsible for keeping your payment method current and for all charges on your account. If a renewal payment fails, your plan may be paused until payment succeeds.
Refunds
If a technical problem on our side causes an action to fail, we may return the credits it used, at our discretion. If a payment is refunded or reversed through a chargeback or dispute, the credits granted for that payment are removed from your balance, and credits already spent are not restored. None of this affects any rights you have under consumer law that cannot be waived by agreement.
Price changes
We may change prices, credit allowances, or what a credit buys. A change to a recurring price takes effect from your next billing cycle after we notify you. Continuing a paid plan after that point means you accept the new price.
4. Promotional offers
From time to time we may offer free or discounted access, such as a free first game in Pro mode. At the time of this update, the free first Pro game covers the design, the build, pictures, and the first three changes on the first game you design in Pro mode. After that, the game uses credits like any other.
Promotional offers are limited to one per person, have no cash value, and cannot be transferred or combined unless we say otherwise. We may change, limit, or end an offer at any time. Creating multiple accounts, or otherwise working around an offer’s limits, is not allowed, and we may remove benefits obtained that way.
5. Your content
“User Content” means the prompts, game ideas, project data, uploaded materials, generated assets you select or edit, titles, descriptions, comments, feedback, and anything else you submit to the Service. As between you and Crayon, you keep ownership of your User Content.
You give Crayon a worldwide, non-exclusive, royalty-free license to host, reproduce, process, adapt, display, and transmit User Content only as reasonably needed to operate, secure, maintain, and improve the Service; follow your instructions; and comply with law. This license lasts while your content is stored with us, plus a reasonable period for backups and legal compliance.
When you publish a game, you also allow Crayon to make it available through the Arcade and to display it in connection with operating and promoting Crayon. You can end this public license by unpublishing or deleting the game, subject to existing shares, cached copies, backups, and uses already made.
Remixing. If you turn on Remixing for a published game, you grant every other Crayon user a non-exclusive, royalty-free license to copy that game, including its code and assets, into their own Crayon workspace, change it, and publish their changed version on Crayon, with you credited as the original creator. Turning Remixing off stops new remixes. Copies made before then remain with the people who made them.
Comments. Comments you post on the Arcade are public and are User Content. The creator of a game may hide or delete comments on it.
You are responsible for your User Content and confirm that you have the rights and permissions needed to submit and use it. Do not upload confidential information or material that violates another person’s rights.
6. Your games and AI-generated output
Crayon uses automated and artificial-intelligence systems, including third-party models, to create and edit games, pictures, code, text, and other output from your instructions (“Output”). You direct how Output is used and are responsible for reviewing it before publishing, distributing, or relying on it.
Ownership and commercial use. To the extent permitted by law, Crayon does not claim ownership of Output generated for you, and as between you and Crayon, the games you make are yours. Crayon does not charge royalties, take a share of revenue, or claim publishing rights over your games. You may use, sell, and distribute your games commercially, subject to these Terms and to the rights of others.
No guarantee of uniqueness or protection. AI systems can produce similar or identical material for different users. Output may not be unique, and we cannot guarantee that it is protectable by copyright or other rights, accurate, complete, or free from third-party rights. You must decide whether your use of Output is lawful and appropriate.
To the fullest extent permitted by law, Crayon is not liable for any claim, demand, loss, or proceeding arising from Output or from content you supply, including claims of intellectual-property infringement.
If you believe something on Crayon infringes your rights, write to aniket@usecrayon.ai with enough detail to identify the material. We will review it and remove it where appropriate.
7. How we use data to run Crayon
To build and change your games, your prompts, attachments, and project details are sent to the AI model providers that power the Service. We use operational and technical data, such as build errors, crash reports, and performance signals, along with aggregated or de-identified information, to operate, secure, and improve the Service. We do not copy one user’s project code or assets into another user’s project, except where the owner has turned on Remixing. Our Privacy Policy explains what we collect and how we use it.
8. Acceptable use
You may not use the Service to:
- break the law, facilitate harm, or violate another person’s rights;
- create, upload, or distribute content that is fraudulent, unlawfully threatening, exploitative, sexually abusive, or that sexualizes minors;
- infringe intellectual property, privacy, publicity, or other legal rights;
- spread malware, phishing, spam, or code meant to damage systems or access them secretly;
- harass people, impersonate others deceptively, or misrepresent an affiliation with Crayon;
- create multiple accounts to obtain extra free credits or promotional benefits, or otherwise abuse offers, credits, or billing;
- bypass safety controls, access restrictions, usage limits, or account protections;
- probe, scrape, reverse engineer, or overload the Service, or access it through automated means we have not approved, except where applicable law expressly permits it; or
- use Output or the Service to make high-impact decisions about a person in areas such as employment, housing, credit, education, insurance, legal services, or healthcare.
We may investigate suspected violations and remove content, reverse credits or benefits obtained in breach of these Terms, or restrict access when reasonably necessary to protect the Service, users, or others.
9. Publishing, exporting and third-party services
Published games can be viewed, played, linked, indexed by search engines, and shared by others. You decide what to publish and remain responsible for the game, its content, and any notices or age ratings it may require. We may remove or limit published content that violates these Terms or creates legal, safety, or technical risk.
You may export games where the Service offers it. Export is included with paid plans and may not be available for every type of game. Exported games may depend on third-party services to run. When you publish or export to third-party services and game portals, their rules, review standards, fees, and privacy practices apply separately. We do not control and are not responsible for third-party services, their content, or their availability.
10. Crayon ownership and feedback
Crayon and its licensors own the Service, including its software, game engine and runtime, templates, design, brand, logos, documentation, and technology, excluding User Content. These Terms give you a limited, personal, non-exclusive, non-transferable, revocable right to use the Service as permitted here. They do not transfer any ownership of the Service to you. Parts of the Crayon runtime included in games you export may be used only as part of those games.
If you send us ideas or feedback, you allow us to use them without restriction or payment. This does not give us ownership of your games or other User Content.
11. Suspension and termination
You may stop using Crayon at any time. We may suspend or terminate access, remove content, or limit features if you violate these Terms, create risk or legal exposure, fail to secure your account, or if operating the Service is no longer commercially or technically practical. When reasonable, we will give notice and an opportunity to export your content.
Unused credits have no value on termination and are not refunded, except where the law requires otherwise. Provisions that by their nature should survive termination will survive, including those about ownership, disclaimers, liability, disputes, and accrued obligations.
12. Disclaimers and limitation of liability
To the fullest extent permitted by law, Crayon and its officers, employees, affiliates, suppliers, and licensors will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, data, goodwill, or business opportunities, arising from or related to the Service.
To the fullest extent permitted by law, Crayon’s total liability for all claims relating to the Service will not exceed the greater of US $100 or the amount you paid Crayon for the Service during the 12 months before the event giving rise to the claim. Some jurisdictions do not allow certain exclusions or limits, so parts of this section may not apply to you.
This applies to everything you do with the Service: what you generate, what you publish, what you export, and what anyone else does with it afterwards. Crayon supplies the tool. The instructions are yours, and so is the responsibility for how the results are used. Nothing here is legal advice, and nothing here removes a right you hold under law that cannot be waived by agreement.
13. General terms
You agree to defend and indemnify Crayon against third-party claims and reasonable costs arising from your User Content, your unlawful use of the Service, or your material breach of these Terms, to the extent permitted by law.
These Terms and the Privacy Policy are the entire agreement between you and Crayon about the Service. If a provision is unenforceable, the remaining provisions stay in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent. We may assign them as part of a reorganization, financing, merger, acquisition, or transfer of the Service.
Any dispute will be governed by the laws applicable to Crayon Labs Inc, without regard to conflict-of-law rules, and brought in a court with jurisdiction over Crayon, unless mandatory consumer law gives you the right to proceed elsewhere.
We may update these Terms as the Service changes. We will post the revised Terms and update the effective date, and give additional notice of material changes where required. If you keep using the Service after changes take effect, you accept the revised Terms.
14. Contact
Questions, complaints, and notices about these Terms go to aniket@usecrayon.ai.
Crayon Labs Inc